Refund and Returns Policy

At Krykhovetskyi.com, customer satisfaction is our top priority. We strive to provide the best products and services to our valued customers. If you are not completely satisfied with your purchase, we are here to help. Please read our Refund and Returns Policy for more details.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and accompanied by the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Non-Returnable Items

Some items are non-returnable. These include:
– Perishable goods such as food, flowers, or plants.
– Personal care items such as cosmetics, skincare products, and hygiene items.
– Custom or personalized items.
– Gift cards.

Exchanges

If you need to exchange an item for the same product, contact us at info@krykhovetskyi.com. We will guide you through the process and ensure a smooth exchange.

Contact Us

If you have any questions on how to return your item to us, contact our customer service team at info@krykhovetskyi.com or call us at the phone numbers listed on our website. We are here to help and ensure your satisfaction with every purchase.

Thank you for shopping with Krykhovetskyi.com. We appreciate your business and are committed to providing you with the best products and customer service.